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How do I cancel my recurring cleaning plan or ForeverClean membership?

If you're looking to cancel your weekly, bi-weekly, or monthly recurring cleaning plan, be sure to consider the following:

  • Cozy Maid works with hundreds of cleaning professionals in your area.
  • After you’ve found the right cleaner for you, you can request to have them return on an ongoing basis.

To cancel an individual cleaning appointment, see: How do I cancel an individual appointment?

To cancel a recurring cleaning plan:

  1. Click on your dashboard's menu on the upper left part of the page, then select 'Settings'.
  2. Click Recurring Cleanings.
  3. Under 'Recurring cleanings', turn "Enable recurring cleanings?" off.

To manage or cancel your ForeverClean Membership:

  1. Visit your dashboard's menu by clicking on the upper left part of the page.
  2. Select 'Settings'
  3. Click 'Membership'.

A ForeverClean Membership auto-renews monthly with a minimum 6 month paid commitment. Membership and subscription plans can be cancelled based on the following:

  • If 6 paid months or less, there is an Early Termination Fee. This fee is calculated based on the discount received on your first cleaning, and is calculated as the full non-membership price for your first cleaning. The Early Termination fee typically ranges from $150-200, but can vary based on the discount you received initially.
  • If more than 6 paid months, there is no Early Termination fee.

Details about ForeverClean Membership terms can be found in Terms of Service.


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