How do I cancel my recurring cleaning plan or ForeverClean membership?
If you're looking to cancel your weekly, bi-weekly, or monthly recurring cleaning plan, be sure to consider the following:
- Cozy Maid works with hundreds of cleaning professionals in your area.
- After you’ve found the right cleaner for you, you can request to have them return on an ongoing basis.
To cancel an individual cleaning appointment, see: How do I cancel an individual appointment?
To cancel a recurring cleaning plan:
- Click on your dashboard's menu on the upper left part of the page, then select 'Settings'.
- Click Recurring Cleanings.
- Under 'Recurring cleanings', turn "Enable recurring cleanings?" off.
To manage or cancel your ForeverClean Membership:
- Visit your dashboard's menu by clicking on the upper left part of the page.
- Select 'Settings'
- Click 'Membership'.
A ForeverClean Membership auto-renews monthly with a minimum 6 month paid commitment. Membership and subscription plans can be cancelled based on the following:
- If 6 paid months or less, there is an Early Termination Fee. This fee is calculated based on the discount received on your first cleaning, and is calculated as the full non-membership price for your first cleaning. The Early Termination fee typically ranges from $150-200, but can vary based on the discount you received initially.
- If more than 6 paid months, there is no Early Termination fee.
Details about ForeverClean Membership terms can be found in Terms of Service.
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